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Visa reason code

Visa reason code 11.3: No Authorization

The transaction was completed without a valid authorization approval.

Network: VisaCategory: AuthorizationResponse window: ~30 days

What Visa 11.3 means

Visa 11.3 is a no-authorization dispute: the transaction was completed without a valid authorization approval.

When issuers use it

Issuers raise 11.3 when a charge was settled without approval, after a decline, or outside the authorization's validity.

Mistakes that lose this dispute

  • Charging more than the authorized amount
  • Settling a declined or expired authorization

FAQ

Frequently asked questions

What is an authorization-related chargeback?

The issuer says the transaction wasn't properly authorized, for example it was declined, exceeded the approved amount, or settled too late. Show a valid authorization that matches the charge.

How do I avoid these?

Always obtain and settle on a valid approval, never force-post a declined authorization, and settle within the network's timeframe.