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Mastercard reason code

Mastercard reason code 4808: Authorization-Related Chargeback

The transaction lacked a required or valid authorization.

Network: MastercardCategory: AuthorizationResponse window: ~45 days

What Mastercard 4808 means

Mastercard 4808 is an authorization-related chargeback: the transaction lacked a required or valid authorization.

When issuers use it

Issuers raise 4808 for missing, declined or expired authorizations, or account-number-not-on-file conditions.

Mistakes that lose this dispute

  • Charging more than the authorized amount
  • Settling a declined or expired authorization

FAQ

Frequently asked questions

What is an authorization-related chargeback?

The issuer says the transaction wasn't properly authorized, for example it was declined, exceeded the approved amount, or settled too late. Show a valid authorization that matches the charge.

How do I avoid these?

Always obtain and settle on a valid approval, never force-post a declined authorization, and settle within the network's timeframe.